Privacy policy

Effective Date: August 4, 2024

This Privacy Policy describes how Bistro Bike AB (the "App", "we", "us", or "our") collects, uses, shares, and protects your personal information. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. This policy applies to information we collect when you use our mobile application, interact with our related services, and use our e-commerce platform to purchase coffee and related products.

1. Information We Collect

We collect information about you in the following ways:

  • Information You Provide: This includes the personal information you provide when you register for an account, such as your name, email address, and shipping address when you make a purchase through our e-commerce platform. If you choose to sign up using Apple sign-in, we will receive the information permitted under the privacy settings you have with Apple.
  • Location Information: If you enable location services on your device, we collect your location data to show you the nearest Bistro Bike locations on a map within the App.
  • Usage Information: We collect information about how you use the App, including the types of content you view or interact with, the features you use, and the actions you take.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve the App and our e-commerce services;
  • Process and fulfill your orders, including sending you technical notices, updates, security alerts, and support messages;
  • Communicate with you about products, services, offers, and events offered by Bistro Bike and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage, and activities in connection with our App and e-commerce platform;
  • Personalize the App experience and deliver content and product offerings relevant to your interests.

3. Sharing of Information

We may share your information as follows:

  • With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process;
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Bistro Bike or others;
  • Between and among Bistro Bike and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;
  • With your consent or at your direction.

4. Your Rights

Under the GDPR, you have certain rights regarding your personal information. These include the right to:

  • Access your personal information;
  • Request correction of your personal information if it is inaccurate or incomplete;
  • Request deletion of your personal information;
  • Object to or request restriction of processing of your personal information;
  • Request the portability of your personal information.

You can exercise these rights by contacting us at contact@bistro.bike.

5. Data Retention

We retain your personal information for as long as necessary to provide the App and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

6. Data Security

We implement reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

7. International Transfers

Information we collect may be transferred to, stored, and processed in any country where we have facilities or in which we engage service providers. By using the App and our e-commerce platform, you consent to the transfer of information to countries outside of your country of residence, including the European Union, which may have different data protection rules than in your country.

8. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. We will notify you of any changes by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).

9. Contact Us

 If you have any questions about this Privacy Policy, please contact us at contact@bistro.bike.
Thank you for choosing to be part of our community at Bistro Bike. We are committed to protecting your personal data and respecting your privacy.