Effective Date: August 4, 2024
This Privacy Policy describes how Bistro Bike AB ("we", "us", or "our") collects, uses, shares, and protects your personal information. We are committed to protecting your privacy in compliance with the General Data Protection Regulation (GDPR) and other applicable laws. This policy applies to information we collect when you use our mobile application (the "App"), our e-commerce website (the "Site"), and interact with our related services.
1. Information We Collect
We collect information about you in the following ways:
- Information You Provide: This includes personal information you provide when you register for an account, such as your name, email address, shipping address, and payment details when you make a purchase through our e-commerce platform. If you choose to sign up using Apple sign-in, we will receive the information permitted under your Apple privacy settings.
- Location Information (App Only): If you enable location services on your device, we collect your location data to show you the nearest Bistro Bike locations on a map within the App.
- Usage Information: We collect information about how you use the App and Site, including the types of content you view or interact with, the features you use, and the actions you take.
- Cookies and Tracking Technologies: We automatically collect certain information about your interaction with the Site and App using cookies, pixels, and similar technologies. This may include device information, browser information, IP address, and other data regarding your interaction with the Services. You can manage your cookie preferences through your browser settings for the Site and device settings for the App.
- Information We Obtain from Third Parties: We may obtain information about you from third parties, including vendors and service providers who collect information on our behalf, such as payment processors and analytics providers.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve the App and our e-commerce services;
- Process and fulfill your orders, including sending you technical notices, updates, security alerts, and support messages;
- Communicate with you about products, services, offers, and events offered by Bistro Bike and others, and provide news and information we think will be of interest to you;
- Monitor and analyze trends, usage, and activities in connection with our App and e-commerce platform;
- Personalize the App and Site experience and deliver content and product offerings relevant to your interests;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities;
- Facilitate any returns, exchanges, and customer service interactions related to your purchases.
3. Sharing of Information
We may share your information as follows:
- With Vendors and Service Providers: We share your information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, including payment processing, order fulfillment, data analytics, and marketing services.
- For Legal Reasons: In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.
- To Protect Rights: If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Bistro Bike or others.
- Corporate Transactions: In connection with a business transaction, such as a merger, sale of assets, or restructuring, we may disclose your information as part of the transaction.
- With Affiliates: We may share your information between and among Bistro Bike and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.
- With Your Consent: With your consent or at your direction, we may share your information for other purposes not covered by this policy.
4. Your Rights
Under the GDPR and other applicable laws, you have certain rights regarding your personal information, including the right to:
- Access your personal information;
- Request correction of your personal information if it is inaccurate or incomplete;
- Request deletion of your personal information;
- Object to or request restriction of processing of your personal information;
- Request the portability of your personal information;
- Withdraw consent where we rely on your consent to process your personal information;
- Opt out of targeted advertising, "sale" or "sharing" of personal information as defined by applicable laws.
You can exercise these rights by contacting us at contact@bistro.bike.
5. Data Retention
We retain your personal information for as long as necessary to provide the App and Site services, fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
6. Data Security
We implement reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect, and we cannot guarantee absolute security.
7. International Transfers
Information we collect may be transferred to, stored, and processed in any country where we have facilities or in which we engage service providers. By using the App and our e-commerce platform, you consent to the transfer of information to countries outside of your country of residence, including countries that may have different data protection rules than in your country.
8. Children's Data
The App and Site are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
9. Changes to This Privacy Policy
We may change this Privacy Policy from time to time. We will notify you of any changes by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at contact@bistro.bike.